Vijit Labs

AI tools that fix what's
costing you customers

Practical AI software for support teams, sales teams, and growing businesses. No bloat — just tools that work.

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3
AI Products Shipped
22+
Years in Service Delivery
3
Platforms — Zendesk, Chrome, Web
Solo
Founder-Built & Operated

Products

Built for professionals who don't have time to waste

Each tool solves one problem precisely. No subscriptions you'll forget about — just software that earns its place.

Zendesk App

EscalationAI

⚖️ ISO/IEC 42001:2023 Aligned

Real-time escalation risk scoring inside Zendesk. Spots angry customers before they escalate — so agents can act first, not react.

  • AI risk score on every ticket
  • Detects legal threats, manager requests, churn signals
  • Full audit trail & explainable AI — ISO 42001 built in
  • Works inside Zendesk — zero tab switching
View EscalationAI →
Web App

CallLensAI

Upload a call recording and get a structured coaching report in seconds. Transcription, sentiment, CSAT risk — all in one page.

  • Deepgram transcription with speaker labels
  • Escalation risk score per call
  • Coaching insights for team leads
  • Shareable reports — no login for reviewers
View CallLensAI →
Chrome Extension

SalesScraper Pro

Extract leads from LinkedIn search results in one click. Names, titles, companies — downloaded as a clean CSV, ready for outreach.

  • Instant lead extraction from LinkedIn
  • Clean CSV export with one click
  • Works on LinkedIn search & Sales Navigator
  • No LinkedIn account restrictions
View SalesScraper Pro →

Free Tools

No sign-up. No cost. Just useful.

Standalone tools built for everyday use. Open in your browser and start immediately.

✓ Free
🎭
Read the Room

Analyse the tone and sentiment of any customer message before you reply. Paste the text, get an instant read on frustration level, urgency, and recommended response posture.

Open tool →
✓ Free
🧮
Mental Math Trainer

Daily drills for percentages, fractions, multiplication, division, and mental arithmetic. Gamified with XP, levels, and streaks — 20 questions per session, no login required.

Open tool →

Why Vijit Labs

Built by someone who's lived the problem

22 years in service delivery. These tools exist because I needed them — and couldn't find anything that actually worked.

🎯

One job, done well

Every product solves one specific problem. No feature bloat, no upsells, no padded dashboards.

⚡

Works where you work

Inside Zendesk, inside Chrome, inside your browser. No new tabs, no new logins, no workflow changes.

⚖️

Responsible AI — ISO 42001

EscalationAI is aligned with ISO/IEC 42001:2023. Every AI decision is logged, explainable, and auditable. Human oversight built in — not bolted on.

Vijitkumar Kunhikandi

Founder

Vijitkumar

Founder, Vijit Labs · Service Delivery Leader

22 years leading customer support and service delivery operations across enterprise clients. I've watched support teams miss escalations, miss coaching moments, and miss leads — because the tools never quite fit the workflow.

Vijit Labs is my attempt to fix that. Every product started as something I would have used on day one. Built solo, shipped fast, and improved based on real feedback from real support professionals.

LinkedIn → Personal Site → Email →

Contact

Get in touch

Questions about a product, partnership inquiry, or enterprise pricing — reach out directly.

support@vijit.in