AI tools that fix what's
costing you customers
Practical AI software for support teams, sales teams, and growing businesses. No bloat — just tools that work.
Practical AI software for support teams, sales teams, and growing businesses. No bloat — just tools that work.
Products
Each tool solves one problem precisely. No subscriptions you'll forget about — just software that earns its place.
Real-time escalation risk scoring inside Zendesk. Spots angry customers before they escalate — so agents can act first, not react.
Upload a call recording and get a structured coaching report in seconds. Transcription, sentiment, CSAT risk — all in one page.
Extract leads from LinkedIn search results in one click. Names, titles, companies — downloaded as a clean CSV, ready for outreach.
Why Vijit Labs
22 years in service delivery. These tools exist because I needed them — and couldn't find anything that actually worked.
Every product solves one specific problem. No feature bloat, no upsells, no padded dashboards.
Inside Zendesk, inside Chrome, inside your browser. No new tabs, no new logins, no workflow changes.
No ticket content stored. No customer data logged. Privacy-first architecture — not a policy bolted on later.
Founder
Founder, Vijit Labs · Service Delivery Leader
22 years leading customer support and service delivery operations across enterprise clients. I've watched support teams miss escalations, miss coaching moments, and miss leads — because the tools never quite fit the workflow.
Vijit Labs is my attempt to fix that. Every product started as something I would have used on day one. Built solo, shipped fast, and improved based on real feedback from real support professionals.
Contact
Questions about a product, partnership inquiry, or enterprise pricing — reach out directly.
vijitkumar@gmail.com